About Us
Customer Service Training Center
Founded in 2014 as a subsidiary of Elite Business Solutions, L.L.C., the Customer Service Training Center stands as a licensed vocational school in Michigan. We’re dedicated to empowering adults with disabilities, aiding their employment journey through specialized training.
Our methods not only enhance career skills but also foster personal growth and values like ethics, professionalism, and accountability. By honing both occupational and interpersonal skills, we aim to propel clients towards financial independence and community integration. We’ve collaborated with various state and local agencies, including the PATH program, Detroit Employment Solutions, Michigan Works, and the Veterans Administration, among others.
Why Choose Us
Customized Training
Vocational Evaluations and screenings are conducted on all new participants to identify barriers to re-entering the workforce and customize the training to the needs of that client.
One on one engagement
Participant are paired with a Vocational Training Specialist for increased understanding of course content.
100% Remote
To address the needs of the disability community, training is conducted via Zoom, and fully remote, no need to leave the comfort of home, equipment provided as needed.
Completed in 4-8 weeks
Training for job readiness can be completed in a timely manner, to allow customers to advance to job placement services.
Experts in both Community & Remote job placement
Our team collectively possesses over 20 years of experience in remote job placement, in addition we also target employment opportunities within the community for customers who want to work outside of the home.
No cost to participants
Tuition and other costs are covered by state and local government agencies for those with a disability; our team can help with a referral to your local agency.
Our Compliant Training
Our training curriculum is in compliance with the State of Michigan workforce development initiative for employment and re-employment of persons with disabilities within their community.
We also adhere to Michigan Rehabilitation Services recommendation to provide industry recognized criteria.
